Wine.com Reviews
Wine.com Customer Reviews (9)
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Wine.com Customer’s Q&A
Wine.com Features and Benefits
Key Features and Benefits of Wine.com
Extensive Selection
Wine.com boasts the world's largest online wine selection, featuring over 15,000 varieties. This vast inventory includes everything from well-known brands to unique, small-production wines from various regions around the globe.
Expert Guidance
The platform offers expert guidance through its live chat feature, where customers can interact with knowledgeable sommeliers. These experts assist in making informed wine selections tailored to individual tastes and preferences.
StewardShip Membership
The StewardShip program provides members with significant benefits, including:
- Free shipping on orders over $49.
- Access to exclusive deals and discounts.
- Special invitations to events and tastings.
This program enhances the overall shopping experience by offering convenience and savings.
Personalized Experience
Wine.com utilizes customer data to create a personalized shopping experience. Agents can access past purchases, allowing them to recommend wines that align with customer preferences.
Convenient Delivery Options
Customers can choose their delivery dates or opt for pickup at various local stores, such as Walgreens. This flexibility ensures that wine shopping fits seamlessly into their schedules.
User-Friendly Technology
The website features a robust recommendation engine, making it easy to filter and sort through the extensive wine catalog. The mobile app is rated highly, enhancing the shopping experience on-the-go.
Virtual Tastings
In response to changing consumer habits, Wine.com has successfully launched virtual tastings, allowing customers to engage with winemakers directly from their homes.
These features collectively position Wine.com as a leading online retailer, dedicated to enhancing the wine purchasing experience through convenience, expertise, and an unparalleled selection.
Wine.com Pricing
Wine.com Pricing
General Pricing Structure
- Bottle Prices: Wine.com offers a wide range of prices, with many bottles available starting at around $15 to $25 each. More premium selections can average between $20 and $40 per bottle.
- Subscription Services: For the Picked by Wine.com subscription, customers can set their own price point, typically starting at $20 per bottle. The total cost of each shipment is based on the selected wines and can vary accordingly.
Shipping and Membership Costs
- Free Shipping: Standard shipping is free for orders over $49, while a nominal fee applies for smaller orders.
- StewardShip Membership: This annual membership costs approximately $59, offering benefits like free shipping and exclusive deals.
Promotions and Discounts
- Introductory offers may include discounts, such as saving $50 on the first box of wine when signing up for a subscription using specific promo codes.
Transparent Pricing Policy
- Wine.com maintains a transparent pricing policy, ensuring that customers are charged the retail prices of the wines without hidden fees or markups associated with club memberships.
Payment Method
Payment Methods at Wine.com
Accepted Payment Options
- Major Credit Cards: Wine.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.
- Apple Pay: This option provides a secure and convenient payment method for users.
- Gift Certificates: Up to two gift cards can be used per purchase, allowing for flexible payment options.
Additional Payment Methods
- Buy Now, Pay Later: Customers can utilize services like Zip, allowing payments to be split into four installments over six weeks.
- Recurring Payments: For subscription services, a credit card is required for billing, with the option to change this information at any time.
Important Payment Information
- Payments are authorized at the time of order placement but charged only when the order ships.
- Bordeaux futures require a deposit at the time of purchase.
- Wine.com does not accept PayPal, Venmo, or cryptocurrencies.
Wine.com FAQs
How To Open A Wine.com Account?
How to Open an Account in Wine.com
Account Creation Steps
- Visit the Website: Go to the Wine.com homepage.
- Select Sign Up: Click on the option to create an account, usually found in the upper right corner of the page.
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Provide Required Information: Fill out the registration form with the following details:
- Name
- Date of Birth
- Email Address
- Zip Code
- Password (6-16 characters in length)
- Optional Information: A phone number can be provided for additional contact purposes, but it is not mandatory.
- Complete Registration: After filling out the form, submit it to complete the account creation process.
Important Notes
- An account must be created to complete any purchase on Wine.com, although browsing is available without registration.
- Ensure that all information provided is accurate to facilitate future communications regarding orders and services.
Wine.com Alternatives
Top 10 Alternatives to Wine.com
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Total Wine & More
Offers a vast selection of over 8,000 wines and competitive pricing, with options for online ordering and in-store pickup. -
K&L Wine Merchants
Known for its extensive inventory and real-time stock updates, providing a wide range of wines from various regions. -
Wine-Searcher
A comprehensive platform for comparing prices across multiple retailers, making it easy to find specific wines. -
Vivino
The world's largest wine marketplace, featuring user-generated reviews and ratings that help customers make informed choices. -
CellarTracker
Focuses on wine management and community reviews, allowing users to track their collections and share tasting notes. -
Wine Spectator
Offers expert ratings and reviews along with articles on wine education, making it a valuable resource for enthusiasts. -
WineBid
An online auction platform specializing in rare and vintage wines, appealing to collectors and connoisseurs. -
Astor Wines & Spirits
Based in New York City, this retailer offers a wide selection of wines, spirits, and sake with daily deals. -
Wine Access
Focuses on curated selections from top wineries, providing exclusive access to limited-edition bottles. -
BuyWinesOnline.com
Provides a straightforward shopping experience with a variety of wines available for delivery.
These alternatives offer diverse features and selections, catering to various preferences and budgets in the wine purchasing market.
About Wine.com Payment Method?
"Wine.com" offers several payment methods. Customers can use credit cards and gift cards for payment. It is also possible to use multiple gift cards and promo codes for a single purchase. If customers need to change their credit card information, they can do so by going to the Payment Methods page. Please note that the billing process and charges may vary depending on the product, such as Bordeaux futures. If there are any issues with billing, customers are advised to contact the customer care service of "Wine.com".
About Wine.com Popular Products and Services?
Wine.com is an online platform that offers a wide variety of wines and spirits. It provides a selection of over 17,000 wines, including options from big brand names to smaller, more unique wines that are more difficult to source. The platform also offers a large selection of spirits and gifts.
The company was created in 1998, in San Francisco, California, with a mission to revolutionize the way people discover, buy, and enjoy wine. It offers advice, events, and experiences to help customers expand their horizons and deepen their exploration into the world of wine.
The platform is revered for its convenience and has been featured in The New York Times, Bloomberg, Cosmopolitan, and Forbes, among others. It has amassed a following of 73k likes on Facebook and 20.1k followers on Instagram.
The website offers a number of services including free shipping for a year with StewardShip, professional ratings, and friendly experts to help customers choose from the best selection of red wine, white wine, champagne, and more. It also offers a personalized wine club which was rated as one of the "4 Best Wine Clubs of 2024" by the New York Times.
In addition to wines, Wine.com also offers a variety of wine gifts, stemware, and glassware. It is also ideal for corporate gifts and offers a convenient app for easy access to its services.
The platform also offers a list of the 100 most popular wines of 2023 for customers to explore. It also offers advanced wine expert classes taught by world-renowned Kevin Zraly.
In conclusion, Wine.com is a comprehensive platform for wine lovers offering a wide variety of wines, spirits, and related services. It is a one-stop-shop for all wine-related needs, from buying a favorite bottle to learning more about the world of wine.
Do I have to sign up to order at Wine.com?
Does Wine.com offer free shipping?
Where does Wine.com ship to?
What are Wine.com's payment methods?
How can I contact Wine.com?
Wine.com Return Policy?
Wine.com has a comprehensive return policy. If a customer receives the wrong wine, the wrong vintage, or if some wine is missing from the package, Wine.com is ready to assist. They can replace the wine, issue a Wine.com account credit, or process a refund for the damaged or incorrect items. If items are missing from an order, they can process a new order, issue a Wine.com account credit, or a refund for the missing items. If a customer no longer wants or needs items purchased, Wine.com can arrange for the return and issue a Wine.com account credit or refund for the returned items, less the return shipping and handling charges. If a customer is dissatisfied with the quality or taste of any wine purchased, Wine.com will work with the customer to resolve it.
In terms of shipping, Wine.com offers a variety of options. Customers can choose their exact delivery date at checkout. They also offer a local pickup option where customers can choose a convenient FedEx Office store location at checkout and Wine.com will send the order there at no additional charge. They also offer a Wine Stewardship program for $59 per year which provides free shipping on every order to every address. If an order is returned to their warehouse after several delivery attempts at the address provided by the customer, they are always happy to reship the order. On rare occasions, a chosen vintage of a wine may sell out or be replaced by a new release after an order is placed. With bottles of wine listed under $20, they will not hold up an order and will simply automatically substitute the wine with the comparable vintage.