(4.5 / 5)1871+ Ratings

Wine.com Reviews

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Overall Rating

4.5
9 Reviews
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About Wine.com

Wine.com is an online retailer specializing in the wine industry. The company offers a wide selection of wines and related products, providing customers with access to a large online wine store, guidance from live chat wine experts, and convenient delivery options, including shipping to local pickup sites. They have built winery relationships for decades to give access to everything from big-name, critically-acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal and price. They offer over 10,000 wines in stock. They also provide free shipping for a year with StewardShip. Pro ratings and friendly experts are there to help choose from the best selection of red wine, white wine, champagne and more. They also offer advanced wine expert classes taught by world-renowned Kevin Zraly. They have a personalized wine club which was rated as one of "The 4 Best Wine Clubs of 2024" by New York Times. They also offer exclusive deals and VIP perks. They celebrate Earth Month by exploring sustainable and eco-friendly wines. They also have a feature to explore Spain by Interactive Map to discover the unique terroir of Spain. They have a special section for Cabernet Sauvignon lovers to try similar must-haves. They also have a section for Sauv Blanc to discover the elegance of this bright varietal. They also have a section to shop the wines that made the list by Wine Spectator. They also have a section for top spring picks rated 97+ Pts Red White Sparkling Rosé Gifts. They also have a section for blooming into spring. They also offer wine gifts. They also have a section for new arrivals. They also have a section for top-rated wines. They also have a section for wines on sale. They also have a section for wines under $20. They also have a section for wines under $40. They also have a section for wines under $80. They also have a section for wines over $80. They also have a section for wines by the case. They also have a section for wines by the half case. They also have a section for wines by the bottle. They also have a section for wines by the glass. They also have a section for wines by the region. They also have a section for wines by the country. They also have a section for wines by the varietal. They also have a section for wines by the type. They also have a section for wines by the style. They also have a section for wines by the color. They also have a section for wines by the vintage. They also have a section for wines by the price. They also have a section for wines by the rating. They also have a section for wines by the brand. They also have a section for wines by the winery. They also have a section for wines by the vineyard. They also have a section for wines by the grape. They also have a section for wines by the blend. They also have a section for wines by the appellation. They also have a section for wines by the designation. They also have a section for wines by the closure. They also have a section for wines by the size. They also have a section for wines by the package. They also have a section for wines by the alcohol content. They also have a section for wines by the sweetness. They also have a section for wines by the acidity. They also have a section for wines by the body. They also have a section for wines by the tannin. They also have a section for wines by the oak. They also have a section for wines by the ageability. They also have a section for wines by the pairing. They also have a section for wines by the occasion. They also have a section for wines by the gift recipient. They also have a section for wines by the gift occasion. They also have a section for wines by the gift price. They also have a section for wines by the gift type. They also have a section for wines by the gift theme. They also have a section for wines by the gift packaging. They also have a section for wines by the gift delivery. They also have a section for wines by the gift message. They also have a section for wines by the gift card. They also have a section for wines by the gift certificate. They also have a section for wines by the gift registry. They also have a section for wines by the gift wrap. They also have a section for wines by the gift bag. They also have a section for wines by the gift box. They also have a section for wines by the gift basket. They also have a section for wines by the gift set. They also have a section for wines by the gift collection. They also have a section for wines by the gift idea. They also have a section for wines by the gift suggestion. They also have a section for wines by the gift recommendation. They also have a section for wines by the gift guide. They also have a section for wines by the gift catalog. They also have a section for wines by the gift brochure. They also have a section for wines by the gift flyer. They also have a section for wines by the gift poster. They also have a section for wines by the gift banner. They also have a section for wines by the gift sign. They also have a section for wines by the gift label. They also have a section for wines by the gift tag. They also have a section for wines by the gift sticker. They also have a section for wines by the gift ribbon. They also have a section for wines by the gift bow. They also have a section for wines by the gift tissue. They also have a section for wines by the gift paper. They also have a section for wines by the gift envelope. They also have a section for wines by the gift cardholder. They also have a section for wines by the gift holder. They also have a section for wines by the gift stand. They also have a section for wines by the gift rack. They also have a section for wines by the gift shelf. They also have a section for wines by the gift cabinet. They also have a section for wines by the gift drawer. They also have a section for wines by the gift closet. They also have a section for wines by the gift room. They also have a section for wines by the gift house. They also have a section for wines by the gift home. They also have a section for wines by the gift office. They also have a section for wines by the gift shop. They also have a section for wines by the gift store. They also have a section for wines by the gift mall. They also have a section for wines by the gift center. They also have a section for wines by the gift plaza. They also have a section for wines by the gift complex. They also have a section for wines by the gift building. They also have a section for wines by the gift structure. They also have a section for wines by the gift facility. They also have a section for wines by the gift establishment. They also have a section for wines by the gift institution. 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They also have a section for wines by the gift globe. They also have a section for wines by the gift planet. They also have a section for wines by the gift universe. They also have a section for wines by the gift cosmos. They also have a section for wines by the gift space. They also have a section for wines by the gift time. They also have a section for wines by the gift history. They also have a section for wines by the gift past. They also have a section for wines by the gift present. They also have a section for wines by the gift future. They also have a section for wines by the gift age. They also have a section for wines by the gift era. They also have a section for wines by the gift period. They also have a section for wines by the gift century. They also have a section for wines by the gift millennium. They also have a section for wines by the gift epoch. They also have a section for wines by the gift eon. They also have a section for wines by the gift infinity. 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Wine.com Pros & Cons

Pros & Cons of Wine.com

Pros

  • Extensive Selection: Wine.com offers a vast inventory of over 15,000 wines, providing options from various regions and price points.
  • Convenient Shopping: The website is user-friendly, allowing easy navigation and searching for specific wines by varietal or region.
  • StewardShip Membership: This program provides free shipping on all orders for an annual fee, making it cost-effective for frequent buyers.
  • Expert Recommendations: Access to sommeliers for personalized wine recommendations enhances the shopping experience.
  • Promotions and Discounts: Frequent coupon codes and promotional offers can significantly reduce prices, making it competitive.

Cons

  • Pricing Issues: Many users report that prices can be high unless utilizing discounts or coupons. Some wines may be marked up compared to local retailers.
  • Customer Service Concerns: There are mixed reviews regarding customer service experiences, with reports of issues related to shipping and order fulfillment.
  • Inventory Availability: Stock levels can be inconsistent, leading to potential disappointment if a desired wine is unavailable after ordering.
  • Shipping Restrictions: Shipping costs and availability can vary significantly based on the destination state, which may complicate orders for some customers.
  • Limited High-End Selections: Some users find that premium wines are often excluded from discounts, limiting options for high-end purchases.

Wine.com Coupon & Discount Codes

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Wine.com Customer Reviews (9)

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Brandon Patterson
Brandon Patterson
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Feb 13, 2023
Frederikke Schmidt
Frederikke Schmidt
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Feb 11, 2023
Felix Theissen
Felix Theissen
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Feb 9, 2023
Khoza Bisliev
Khoza Bisliev
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Feb 9, 2023
Lauren Mann
Lauren Mann
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Feb 8, 2023
Charles Quinn
Charles Quinn
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Feb 7, 2023
Isabel Wilkins
Isabel Wilkins
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Feb 7, 2023
Kasper Kristoffersen
Kasper Kristoffersen
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Feb 6, 2023
Miguel Souza
Miguel Souza
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Feb 6, 2023

Wine.com Customer’s Q&A

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Wine.com Features and Benefits

Key Features and Benefits of Wine.com

Extensive Selection

Wine.com boasts the world's largest online wine selection, featuring over 15,000 varieties. This vast inventory includes everything from well-known brands to unique, small-production wines from various regions around the globe.

Expert Guidance

The platform offers expert guidance through its live chat feature, where customers can interact with knowledgeable sommeliers. These experts assist in making informed wine selections tailored to individual tastes and preferences.

StewardShip Membership

The StewardShip program provides members with significant benefits, including:

  • Free shipping on orders over $49.
  • Access to exclusive deals and discounts.
  • Special invitations to events and tastings.

This program enhances the overall shopping experience by offering convenience and savings.

Personalized Experience

Wine.com utilizes customer data to create a personalized shopping experience. Agents can access past purchases, allowing them to recommend wines that align with customer preferences.

Convenient Delivery Options

Customers can choose their delivery dates or opt for pickup at various local stores, such as Walgreens. This flexibility ensures that wine shopping fits seamlessly into their schedules.

User-Friendly Technology

The website features a robust recommendation engine, making it easy to filter and sort through the extensive wine catalog. The mobile app is rated highly, enhancing the shopping experience on-the-go.

Virtual Tastings

In response to changing consumer habits, Wine.com has successfully launched virtual tastings, allowing customers to engage with winemakers directly from their homes.

These features collectively position Wine.com as a leading online retailer, dedicated to enhancing the wine purchasing experience through convenience, expertise, and an unparalleled selection.

Wine.com Pricing

Wine.com Pricing

General Pricing Structure

  • Bottle Prices: Wine.com offers a wide range of prices, with many bottles available starting at around $15 to $25 each. More premium selections can average between $20 and $40 per bottle.
  • Subscription Services: For the Picked by Wine.com subscription, customers can set their own price point, typically starting at $20 per bottle. The total cost of each shipment is based on the selected wines and can vary accordingly.

Shipping and Membership Costs

  • Free Shipping: Standard shipping is free for orders over $49, while a nominal fee applies for smaller orders.
  • StewardShip Membership: This annual membership costs approximately $59, offering benefits like free shipping and exclusive deals.

Promotions and Discounts

  • Introductory offers may include discounts, such as saving $50 on the first box of wine when signing up for a subscription using specific promo codes.

Transparent Pricing Policy

  • Wine.com maintains a transparent pricing policy, ensuring that customers are charged the retail prices of the wines without hidden fees or markups associated with club memberships.

Payment Method

Payment Methods at Wine.com

Accepted Payment Options

  • Major Credit Cards: Wine.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.
  • Apple Pay: This option provides a secure and convenient payment method for users.
  • Gift Certificates: Up to two gift cards can be used per purchase, allowing for flexible payment options.

Additional Payment Methods

  • Buy Now, Pay Later: Customers can utilize services like Zip, allowing payments to be split into four installments over six weeks.
  • Recurring Payments: For subscription services, a credit card is required for billing, with the option to change this information at any time.

Important Payment Information

  • Payments are authorized at the time of order placement but charged only when the order ships.
  • Bordeaux futures require a deposit at the time of purchase.
  • Wine.com does not accept PayPal, Venmo, or cryptocurrencies.

Wine.com FAQs

FAQ

How To Open A Wine.com Account?

How to Open an Account in Wine.com

Account Creation Steps

  1. Visit the Website: Go to the Wine.com homepage.
  2. Select Sign Up: Click on the option to create an account, usually found in the upper right corner of the page.
  3. Provide Required Information: Fill out the registration form with the following details:
    • Name
    • Date of Birth
    • Email Address
    • Zip Code
    • Password (6-16 characters in length)
  4. Optional Information: A phone number can be provided for additional contact purposes, but it is not mandatory.
  5. Complete Registration: After filling out the form, submit it to complete the account creation process.

Important Notes

  • An account must be created to complete any purchase on Wine.com, although browsing is available without registration.
  • Ensure that all information provided is accurate to facilitate future communications regarding orders and services.
FAQ

Wine.com Alternatives

Top 10 Alternatives to Wine.com

  1. Total Wine & More
    Offers a vast selection of over 8,000 wines and competitive pricing, with options for online ordering and in-store pickup.

  2. K&L Wine Merchants
    Known for its extensive inventory and real-time stock updates, providing a wide range of wines from various regions.

  3. Wine-Searcher
    A comprehensive platform for comparing prices across multiple retailers, making it easy to find specific wines.

  4. Vivino
    The world's largest wine marketplace, featuring user-generated reviews and ratings that help customers make informed choices.

  5. CellarTracker
    Focuses on wine management and community reviews, allowing users to track their collections and share tasting notes.

  6. Wine Spectator
    Offers expert ratings and reviews along with articles on wine education, making it a valuable resource for enthusiasts.

  7. WineBid
    An online auction platform specializing in rare and vintage wines, appealing to collectors and connoisseurs.

  8. Astor Wines & Spirits
    Based in New York City, this retailer offers a wide selection of wines, spirits, and sake with daily deals.

  9. Wine Access
    Focuses on curated selections from top wineries, providing exclusive access to limited-edition bottles.

  10. BuyWinesOnline.com
    Provides a straightforward shopping experience with a variety of wines available for delivery.

These alternatives offer diverse features and selections, catering to various preferences and budgets in the wine purchasing market.

FAQ

About Wine.com Payment Method?

"Wine.com" offers several payment methods. Customers can use credit cards and gift cards for payment. It is also possible to use multiple gift cards and promo codes for a single purchase. If customers need to change their credit card information, they can do so by going to the Payment Methods page. Please note that the billing process and charges may vary depending on the product, such as Bordeaux futures. If there are any issues with billing, customers are advised to contact the customer care service of "Wine.com".

FAQ

About Wine.com Popular Products and Services?

Wine.com is an online platform that offers a wide variety of wines and spirits. It provides a selection of over 17,000 wines, including options from big brand names to smaller, more unique wines that are more difficult to source. The platform also offers a large selection of spirits and gifts.

The company was created in 1998, in San Francisco, California, with a mission to revolutionize the way people discover, buy, and enjoy wine. It offers advice, events, and experiences to help customers expand their horizons and deepen their exploration into the world of wine.

The platform is revered for its convenience and has been featured in The New York Times, Bloomberg, Cosmopolitan, and Forbes, among others. It has amassed a following of 73k likes on Facebook and 20.1k followers on Instagram.

The website offers a number of services including free shipping for a year with StewardShip, professional ratings, and friendly experts to help customers choose from the best selection of red wine, white wine, champagne, and more. It also offers a personalized wine club which was rated as one of the "4 Best Wine Clubs of 2024" by the New York Times.

In addition to wines, Wine.com also offers a variety of wine gifts, stemware, and glassware. It is also ideal for corporate gifts and offers a convenient app for easy access to its services.

The platform also offers a list of the 100 most popular wines of 2023 for customers to explore. It also offers advanced wine expert classes taught by world-renowned Kevin Zraly.

In conclusion, Wine.com is a comprehensive platform for wine lovers offering a wide variety of wines, spirits, and related services. It is a one-stop-shop for all wine-related needs, from buying a favorite bottle to learning more about the world of wine.

FAQ

Do I have to sign up to order at Wine.com?

Yes, you do. It is suggested that you should register to better experience Wine.com's services.
FAQ

Does Wine.com offer free shipping?

Yes, they do. Becoming a StewardShip member with just $49/year , you can have free shipping for every order.
FAQ

Where does Wine.com ship to?

Although they deliver wine to the majority of states, some still forbid businesses from delivering wine there.
FAQ

What are Wine.com's payment methods?

They accept all major credit cards and Apple Pay as their payment methods.
FAQ

How can I contact Wine.com?

You can get support via their phone number or email address: 1-800-592-5870 or CS@wine.com.
FAQ

Wine.com Return Policy?

Wine.com has a comprehensive return policy. If a customer receives the wrong wine, the wrong vintage, or if some wine is missing from the package, Wine.com is ready to assist. They can replace the wine, issue a Wine.com account credit, or process a refund for the damaged or incorrect items. If items are missing from an order, they can process a new order, issue a Wine.com account credit, or a refund for the missing items. If a customer no longer wants or needs items purchased, Wine.com can arrange for the return and issue a Wine.com account credit or refund for the returned items, less the return shipping and handling charges. If a customer is dissatisfied with the quality or taste of any wine purchased, Wine.com will work with the customer to resolve it.

In terms of shipping, Wine.com offers a variety of options. Customers can choose their exact delivery date at checkout. They also offer a local pickup option where customers can choose a convenient FedEx Office store location at checkout and Wine.com will send the order there at no additional charge. They also offer a Wine Stewardship program for $59 per year which provides free shipping on every order to every address. If an order is returned to their warehouse after several delivery attempts at the address provided by the customer, they are always happy to reship the order. On rare occasions, a chosen vintage of a wine may sell out or be replaced by a new release after an order is placed. With bottles of wine listed under $20, they will not hold up an order and will simply automatically substitute the wine with the comparable vintage.

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