Wine.com Reviews
Wine.com Customer Reviews (9)
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Wine.com Customer’s Q&A
Wine.com FAQs
About Wine.com Payment Method?
"Wine.com" offers several payment methods. Customers can use credit cards and gift cards for payment. It is also possible to use multiple gift cards and promo codes for a single purchase. If customers need to change their credit card information, they can do so by going to the Payment Methods page. Please note that the billing process and charges may vary depending on the product, such as Bordeaux futures. If there are any issues with billing, customers are advised to contact the customer care service of "Wine.com".
Wine.com Return Policy?
Wine.com has a comprehensive return policy. If a customer receives the wrong wine, the wrong vintage, or if some wine is missing from the package, Wine.com is ready to assist. They can replace the wine, issue a Wine.com account credit, or process a refund for the damaged or incorrect items. If items are missing from an order, they can process a new order, issue a Wine.com account credit, or a refund for the missing items. If a customer no longer wants or needs items purchased, Wine.com can arrange for the return and issue a Wine.com account credit or refund for the returned items, less the return shipping and handling charges. If a customer is dissatisfied with the quality or taste of any wine purchased, Wine.com will work with the customer to resolve it.
In terms of shipping, Wine.com offers a variety of options. Customers can choose their exact delivery date at checkout. They also offer a local pickup option where customers can choose a convenient FedEx Office store location at checkout and Wine.com will send the order there at no additional charge. They also offer a Wine Stewardship program for $59 per year which provides free shipping on every order to every address. If an order is returned to their warehouse after several delivery attempts at the address provided by the customer, they are always happy to reship the order. On rare occasions, a chosen vintage of a wine may sell out or be replaced by a new release after an order is placed. With bottles of wine listed under $20, they will not hold up an order and will simply automatically substitute the wine with the comparable vintage.
About Wine.com Popular Products and Services?
Wine.com is an online platform that offers a wide variety of wines and spirits. It provides a selection of over 17,000 wines, including options from big brand names to smaller, more unique wines that are more difficult to source. The platform also offers a large selection of spirits and gifts.
The company was created in 1998, in San Francisco, California, with a mission to revolutionize the way people discover, buy, and enjoy wine. It offers advice, events, and experiences to help customers expand their horizons and deepen their exploration into the world of wine.
The platform is revered for its convenience and has been featured in The New York Times, Bloomberg, Cosmopolitan, and Forbes, among others. It has amassed a following of 73k likes on Facebook and 20.1k followers on Instagram.
The website offers a number of services including free shipping for a year with StewardShip, professional ratings, and friendly experts to help customers choose from the best selection of red wine, white wine, champagne, and more. It also offers a personalized wine club which was rated as one of the "4 Best Wine Clubs of 2024" by the New York Times.
In addition to wines, Wine.com also offers a variety of wine gifts, stemware, and glassware. It is also ideal for corporate gifts and offers a convenient app for easy access to its services.
The platform also offers a list of the 100 most popular wines of 2023 for customers to explore. It also offers advanced wine expert classes taught by world-renowned Kevin Zraly.
In conclusion, Wine.com is a comprehensive platform for wine lovers offering a wide variety of wines, spirits, and related services. It is a one-stop-shop for all wine-related needs, from buying a favorite bottle to learning more about the world of wine.